Product-Service Information Systems (ProSIS11/12), Master

Semester: WS 2011/2012
Study Courses: Wirtschaftsinformatik
Credit Points: 4 SWS/6 CP
Contact person: Sabine Janzen

Description

  • Design Science in Information Systems
  • Nature of Products
  • New Product Development
  • Nature of Services
  • New Service Development
  • Nature of Product-Service Systems
  • Product-Service Information Systems
  • Designing Product-Service Systems
  • Empirical Evaluation of Product-Service Systems
  • Advanced Topics: Design Science of PSS

Lecture

Before each lecture, slides will be uploaded.

  1. Introduction (Slides)
  2. Design Science in Information Systems (Slides)
  3. Nature of Products (Slides)
  4. Guest Lecture
  5. New Product Development (NPD) (Slides)
  6. Nature of Services (Slides)
  7. New Service Development (NSD) (Slides)
  8. Nature of Product-Service Systems (PSS) (Slides)
  9. Product-Service Information Systems (Slides)
  10. Designing PSS (1) (Slides)
  11. Designing PSS (2) (Slides)
  12. Empirical Evaluation of PSS (1) (Slides)
  13. Empirical Evaluation of PSS (2) (Slides)
  14. Advanced Topics: Design Science of PSS (slides handed out in lecture).
  15. Summary and Outlook (Slides)

Practice

  1. Exercise 1 - calendar week 44 (Table)
  2. Exercise 2 - calendar week 46
  3. Exercise 3 - calendar week 48 (Service Blueprinting)
  4. Exercise 4 - calendar week 50
  5. Exercise 5 - calendar week 2 (Propositional Conceptual Models) (Pre-Artifact blueprint)
  6. Exercise 6 - calendar week 4 (file for exercise)

Dates and Rooms

Literature

References will be listed in the slide set of each lecture. The basic literature of the whole lecture covers the following books:

  • Ulrich, K. & Eppinger, S., Product Design and Development, McGraw-Hill/Irwin, 2007.
  • Maglio, P. P., Kieliszewski, C. A., Spohrer, J. C. (eds.): Handbook of Service Science (Service Science: Research and Innovations in the Service Economy), Springer, 2010.

Organization

Exam

  • Date of exam (resit): Thur, 04.10.2012 (12.30 pm-02.30 pm)

General information

  • Composition of lecture: lecture (2 SWS) and exercise (2 SWS)
  • Language of lecture: German (slides in English)

Exercises

The lecture covers 6 exercises starting at 4th of November, 2011. Exercise sheets will be uploaded before the exercises will take place. Sabine Janzen takes care for the deduction of exercises. By submitting exercises in-time (deadlines on the exercise sheets) and their positive evaluation trough the assistant, 12 bonus points (2 bonus points per exercise) can be gained at most. All bonus points will be added to the points reached within the exam.

Registration

The number of exercise participants is limited to 30 persons. Please registrate by sending an email with your name and matriculation number to iss.prosis@googlemail.com. The registration for the exam has to be done via VIPA.

Start and end of lecture

  • Start of lecture: calendar week 42, 21.10.2011, Friday, 10-12 a.m., HS 020, building B4 1
  • Start of exercise: calendar week 44, 04.11.2011, Friday, 2-4 p.m., HS 020, building B4 1
  • End of lecture and exercise: calendar week 6

Exam

120 points (120 minutes)

Download Content

prosis_1_introduction.pdf
PDF (7.44 MB)

prosis_uebung1_tabelle.pdf
PDF (45 KB)

prosis_2_designscience.pdf
PDF (2.26 MB)

prosis_3_nature-of-products.pdf
PDF (1.95 MB)

prosis_4_npd.pdf
PDF (3.57 MB)

prosis_5_nature-of-services.pdf
PDF (10.36 MB)

prosis_6_nsd.pdf
PDF (3.09 MB)

prosis_uebung_3_service_blueprinting.pdf
PDF (1.12 MB)

prosis_7_nature-of-pss.pdf
PDF (3.68 MB)

prosis_8_product-service-information-systems.pdf
PDF (8.32 MB)

prosis_9_designing-pss-1.pdf
PDF (7.40 MB)

prosis_10_designing-pss-2.pdf
PDF (7.45 MB)

prosis_uebung_5_propositionalcms.pdf
PDF (5.23 MB)

prosis_uebung_5_schablone_pa.pptx
PPTX (656 KB)

prosis_11_empirical-evaluation-of-pss-1.pdf
PDF (13.21 MB)

uebung5_5t_sav.zip
ZIP (5 KB)

prosis_14_summary-and-outlook.pdf
PDF (5.04 MB)

prosis_12_evaluation-of-pss-2-.pdf
PDF (14.40 MB)