31st May, 2012

Speaker: Dr. Steffen Roehn (Former Chief Information Officer of Deutsche Telekom)
When? 31st May, 2012, 10.15am
Where? Audimax, Building B4 1

Abstract
Die „Unternehmensarchitektur“ (“Enterprise Architecture”) als Teil des Fachgebietes „Informationsmanagement“ versteht sich als Methode, die Geschäfts-, Prozess-, Informations-, Applikations- und technische Architekturen so zu integrieren, dass ein Unternehmen bestmöglich durch IT unterstützt wird. Dabei sollen traditionell vor allem zwei Probleme gelöst werden: Systemkomplexität und mangelnde Ausrichtung zwischen Geschäftsanforderungen und der (existierenden) IT. In jüngster Zeit entwickelt sich der Anspruch der Unternehmensarchitektur immer mehr zu einer Methodik, eine gesamte IT-Strategie abzubilden und somit den Fahrplan zu einer bestmöglichen IT-Unterstützung eines Unternehmens zu beschreiben.

Ziel des Gastvortrages von Dr. Steffen Rohen ist es, aus Sicht eines CIO eines internationalen Konzerns eine kritische Betrachtung auf das Teilgebiet „Unternehmensarchitektur“ und dessen Nutzen im konkreten Unternehmensalltag vorzunehmen.

Dr. Steffen Roehn übernahm die Verantwortung für die konzernweite IT der Deutschen Telekom als Chief Information Officer (CIO) am 1. Mai 2009. Am 1.11.2000 begann er als Geschäftsführer IT der T-Mobile Deutschland im Konzern Deutsche Telekom. Zusätzlich zu dieser Aufgabe übernahm er die Rolle des CIO als Mitglied des Bereichsvorstandes der internationalen T-Mobile Gruppe im Jahr 2006. In seiner Zeit bei der Deutschen Telekom hat er durch die Einführung einer globalen IT-Organisation, Erhöhung der Kundendatensicherheit und einer Komplexitätsreduktion der IT die Weichen für die Zukunft gestellt. Vor seiner Zeit bei der Deutschen Telekom hat Steffen Roehn erfolgreich Unternehmen der Branchen Telekommunikation, HighTech, Finanzdienstleistungen und Konsumgüter beraten. Er führte zuletzt bis zum Jahr 2000 die Diebold Management Beratung als Vorsitzender der Geschäftsführung. Er startete seine Karriere bei der weltweit operierenden Unternehmensberatung Gemini Consulting. Dr. Steffen Roehn besitzt ein Diplom und Doktor in Physik von der Universität Mainz. Seine Doktorarbeit untersuchte hochenergetische Lepton-Zerfallskanäle beim Speicherring LEP am europäischen Kernforschungszentrum CERN in Genf.

PDF (489 KB)

The German radio station SR 2 reported about the intelligent bathroom, which has been developed in the project IKS at chair ISS. The radio feature - broadcasted on Wednesday, 9th - can be heard on the media website of the radio station.

"Intelligent" Bathroom (Photograph: Oliver Dietze)

9th of May, 2012

Speaker: Prof. Michael Gibbert, Ph.D. (Institute of Marketing and Communication, University of Lugano)
When? 09.05.2012, 10:15 a.m.
Where? Room 0.21, Building B4 1

Abstract
What does the coffee brand Starbucks have in common with sofas? What about Nike sneakers and mp3 players? A while ago most marketing experts would have replied that those things had nothing in common, suggesting to stay clear of any extension product that was not similar to the brand’s core product. Lately the interpretation of what “similar” means has changed, and with it the boundaries of new product development.

Michael Gibbert is Professor of Marketing at the Communications Department at Universita della Svizzera Italiana, Lugano. Before joining the Lugano faculty, he was a faculty member at Bocconi University, Milan (first Assistant, then Associate Professor), and Adjunct Professor at Stellenbosch University, South Africa. He holds a Ph.D. in Management Strategy from St. Gallen University and taught or researched at the Yale School of Management, INSEAD, and Ludwid Maximilian’s University in Munich. He edited the bestselling “Siemens Knowledge Management Case Book” (John Wiley and Sons) beside other case research with companies such as BASF, DaimlerChrysler, Deutsche Bank, and Novartis. His academic work on case study methods appeared in Journal of Management Inquiry, Management and Organizational History, MIT Sloan Management Review, Strategic Management Journal, and Organizational Research Methods.

PDF (280 KB)

April 23rd, 2012

The press release regarding the "intelligent" bathroom of Prof. Dr.-Ing. Wolfgang Maass and his team is now available here.

In the course of the IKS project, the ISS chair develops a bathroom which offeres personalized information to the bathroom user. The information is presented on the mirror, the shower cabin or a partition in the bathroom. Via sensors, cameras and voice recognition, the bathroom identifies the person and also his position in the bathroom. According to this, e.g., the weather forecast, the news and the person's favorite music are presented at the current position of the person.

"Intelligent" Bathroom (Photograph: Oliver Dietze)

February/March 2013

Prof. Dr.-Ing. Wolfgang Maass will be in the Programme Commitee of 11th International Conference on Wirtschaftsinformatik for the track ”Integrierte Systeme in der Industrie“ (Integrated Systems in Industry). The WI2013 will take place at Leipzig University from February, 27th until March, 1st 2013.

3rd April, 2012

The ISS team visited the Innovative Retail Laboratory (IRL). In this research lab, innovations for retail are developed, e.g., intelligent shopping assistants and navigation systems for the shopping cart.

Summer term 2012

The ISS chair offers two new lectures in this summer term: Informationsmanagement (Management of Information Systems, IFM) for Bachelor students and Innovationsmanagement (Management of Innovations, IVM) for Master students.

16th March, 2012

Within the lecture Dienstleistungsmanagement (Service Management), the students presented their results of a case study at Deutsche Telekom in Bonn.

May 2012

The first Future Internet Assembly (FIA) will take place in Aalborg, Denmark, from 10th-11th May, 2012. Within this assembly, show cases of successful IoT applications can be presented in the session “IoT applications & business models”.

September, 24th-27th, 2012

Prof. Dr.-Ing. Wolfgang Maass will be tutorial chair of the 35th German Conference on Artificial Intelligence (KI 2012). The conference will take place in Saarbrücken, Germany, September, 24th-27th, 2012.

April 2012

Dates for inspection of exams are now available.

Dienstleistungsmanagement

Tuesday, 17 April, 10-12am, (building A5 3, room 2.15). Please sign up per email with Simone Orth.

Product-Service Information Systems

Tuesday, 17 April, 2-4pm (building A5 3, room 2.01.01). Please sign up per email with Sabine Janzen.

Web Technologien

Tuesday, 24 April, 10-12am, (building A5 3, room 2.01.02). Please sign up per email with Andreas Filler.

March 2012

The ISS chair is carrying out a study in the area of conceptual modeling of information systems. This includes an online experiment, for which participants are needed. Participants will have the chance to win an Amazon voucher.

1st prize: 30 EUR/$

2nd prize: 20 EUR/$

3rd prize 10 EUR/$

Participation is possible until Friday, March 9, 2012.

We are looking forward to your participation!

February/March 2012

The ISS chair will carry out a project in co-operation with Duravit AG.

October 2012

Prof. Dr.-Ing. Wolfgang Maass will be a member of the Program Commitee of the 18th International Conference on Knowledge Engineering and Knowledge Management (EKAW 2012). The conference will take place in Galway, Ireland, from 8th October until 12th October 2012.

The new book "Semantic Technologies in Content Managament Systems" by Wolfgang Maass and Tobias Kowatsch (eds.) is now available.

Content Management Systems (CMSs) are used in almost every industry by millions of end-user organizations. In contrast to the 90s, they are no longer used as isolated applications in one organization but they support critical core operations in business ecosystems. Content management today is more interactive and more integrative: interactive because end-users are increasingly content creators themselves and integrative because content elements can be embedded into various other applications. The authors of this book investigate how Semantic Technologies can increase interactivity and integration capabilities of CMSs and discuss their business value to millions of end-user organizations. This book has therefore the objective, to reflect existing applications as well as to discuss and present new applications for CMSs that use Semantic Technologies. An evaluation of 27 CMSs concludes this book and provides a basis for IT executives that plan to adopt or replace a CMS in the near future.

Available at Springer Verlag and Amazon.

Information and order:

PDF (329 KB)

Winter term 2011/2012

The ISS chair performs a case study with students in co-operation with Deutsche Telekom AG. This case study is part oft the 2011/2012 winter term’s „Service Management“ lecture.

February, 2012

Please note, the written test in ProSIS takes place on 23rd of February, 2012, 4-6 p.m.!

06th of December, 2011

In the context of the 6th national IT-Summit, a PhD student of the ISS chair – Sabine Janzen - was selected as „high potential“ for the pilot phase of the Software Campus programme. Together with ten other master or PhD students, she will be funded for two years by the Software Campus - a public-private partnership of the Federal Ministry of Education and Research (BMBF) and the IT industry.

The kick off of the Software Campus was at this year's IT-Summit in Munich. Federal Chancellor Dr. Angela Merkel congratulated all highly qualified participants personally and further wished the students success in her keynote. Sabine Janzen is PhD student at Chair of Business Administration, especially Information and Service Systems at Saarland University. She will be supervised by Prof. Wolfgang Maass (Chair ISS) and Prof. Wolfgang Wahlster (CEO of German Research Center for Artificial Intelligence). In addition, she will get an intensive coaching for IT manager her industry partner Scheer Group GmbH.

Kick Off of Software Campus, 6. IT-Gipfel, Munich, 06th of December 2011 (© 2011 Wolfram Scheible, Verwendung unter Genehmigung der EIT ICT Labs GmbH / Used by permission of the EIT ICT Labs GmbH)

The Software Campus represents a module of the high-tech strategy of the federal government. Approximately 80 to 100 students shall get admitted annually and each project should be encouraged up to 100,000 € over a maximum of two years. The project results of the Software Campus will be published and publicly presented at the annual "Summit" conferences. The aim of Sabine Janzens project is the modeling of strategic behavior of conversational agents in processing congruent and incongruent intentions in dialogues (e.g. sales conversations) by applying game theoretical approaches and equilibrium theories of economics ("Satisficing Conflicting Intentions in Dialogue Systems").

The Software Campus is a development program for master and PhD students with excellent degrees and creative entrepreneurial spirit, who are in the final phase of the master program or at the beginning of the PhD in computer science. Within the development programme specialized topics in computer science are focused beside management methods and strategies for corporate governance, market positioning and innovation management. Organized by a powerful network of universities and companies; objective of the Software Campus is to sponsor management talents for the IKT sector. This goal shall be achieved with the implementation of the BMBF-funded small research projects that are proposed by the students themselves and requested by the respective research partners. The students are supported by academic and industrial partners as part of a mentoring program. In the future, the Software Campus shall gain international reputation, sponsoring up to 50 percent highly talented young scientists from abroad. Another goal is to increase the percentage of women in manager positions in the IKT sector.

The funding is contributed in equal parts by the Federal Ministry of Education and Research (BMBF) and the companies involved. The industrial partners are Robert Bosch GmbH, DATEV, Deutsche Post AG, Deutsche Telekom AG, SAP AG, Scheer Group GmbH, Siemens AG and Software AG. The German Research Center for Artificial Intelligence, the Fraunhofer-Verbund IuK-Technologie and the Max-Planck-Institute for Computer Science are involved as research partners and members of the EIT ICT Labs. Furthermore, the TU Berlin, TU Darmstadt, KIT, TU Munich and Saarland University are university partners of the programme. EIT ICT Labs GmbH, headquartered in Berlin, is responsible for the management of Software Campus.

11th of November, 2011

Speaker: Andreas Schüßler (Dipl.-Industriedesigner, Bosch and Siemens Home Appliances Group)
When? 11.11.11, 10:15 Uhr
Where? HS 020, Geb. B4 1

Abstract
Im Rahmen der Veranstaltung "Product-Service Information Systems" wird der Produktdesigner Andreas Schüßler eine Einführung in das Thema "Produktentwicklung aus Designperspektive" geben. Nach einem Überblick über verschiedene und gleichberechtigte Sichtweisen des Designbegriffs folgen drei Beispiele industrieller Designprojekte. Am Beispiel der Bosch and Siemens Home Appliances Group wird ein Überblick über grundsätzliche Faktoren gegeben, welche die Produktentwicklung entscheidend beeinflussen. Des Weiteren wird der Produktentwicklungsprozess des Unternehmens sowie Skills und Tools vorgestellt, die für die erfolgreiche Kooperation von interdisziplinären Teams bei dynamischen Randbedingungen hilfreich sind. Im Zusammenhang mit der zunehmenden Integration von display-basierten Interfaces in Haushaltsgeräte wird abschließend auf die Bedeutung des nutzerzentrierten Entwicklungsprozesses im Kontext eines sich verschärfenden, internationalen Wettbewerbs erläutert.

Andreas Schüßler ist seit 2008 bei der Bosch and Siemens Home Appliances Group als Vorentwicklungsdesigner MDB tätig. Zuvor arbeitete er 6 Jahre bei SIGNCE sowie ziba Europe als Strategic Design Consultancy in diversen Projekten, u.a. mit Procter & Gamble, Zeiss und Logitech.

PDF (132 KB)

June 2012

20th European Conference on Information Systems (ECIS 2012), General Track [W. Maass: associate editor]

June 10-13, 2012, Barcelona, Spain

October 2011

Sozio-technisches Systemdesign im Zeitalter des Ubiquitous Computing (SUBICO 2011) [W. Maass: programme committee]

In conjunction with Informatik 2011, October 4-7, 2011, TU Berlin, Germany

September, 8th-9th, 2011

Organized by Prof. Dr. Antonio Krüger and Prof. Dr. Wolfgang Maass

September 2011

The 6th Mediterranean Conference on Information Systems (MCIS 2011) [W. Maass: programme committee]

September 3-5, 2011, Cyprus

June 2011

Nominations for the paper „A Natural Language Technology-enhanced Mobile Sales Assistant for In-store Shopping Situations“.

Wolfgang Maass, Tobias Kowatsch, Sabine Janzen and Upkar Varshney are nominated for the Best Paper Award and for the Claudio Ciborra Award (most innovative paper) at this year's European Conference on Information Systems (ECIS2011) for their paper „A Natural Language Technology-enhanced Mobile Sales Assistant for In-store Shopping Situations“.

June 2011

The intelligent bathroom prototype as an use case of IKS was evaluated in June 2011.

The book "Elektronische Wissensmärkte" by Wolfgang Maass is now available.

The most important resource of an organization is it's knowledge. In his new book Wolfgang Maass delineates efficient ways for organizations to exchange their knowledge via digital networks and to trade it on electronic marketplaces. The author develops a reference model for electronic marketplaces grounding on the concept of a digital knowledge good and further illustrates their technical realization. Available through Gabler Verlag and Amazon (German).

Book information and order form:

PDF (545 KB)

Furtwangen IKS Semantic Engine Hackathon (FISE)

The Hackathon lived up to it's name. From 29th-31st of March, 12 developers of the EU project IKS designed and implemented a prototype of Semantic Engine.