Chair in Business Administration, especially Information and Service Systems at Saarland University deals with the development and management of data-driven services, for instance healthcare. Directed by Prof. Dr.-Ing. Wolfgang Maaß, the chair investigates how the application of experimental design methods combined with distributed, data analytic approaches lead to adaptive service designs and innovative solutions. This research is conducted in basic and applied research projects in cooperation with leading research and industry partners. Results are applied and validated in industry projects by the research group Smart Service Engineering (SSE) at the German Research Center for Artificial Intelligence (DFKI).

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